Description
The Compliance Case Study Library (CSL) is a 188-page collection of articles and training tools for those charged with healthcare compliance training. The heart of the book is a collection of case studies on essentially every major compliance topic, for any audience, and from every major sector including: healthcare providers, suppliers, health plans, labs, pharmaceuticals, and academic medical centers.
Case Study Library Table of Contents
Articles
- The Training is Draining
- Training Tips: More Practical Guidance on Training Programs
- Tips for Delivering Compliance Training
- How to Use Case Studies in Your Compliance Training
- Are You Talking to Me?
- What’s In It For Physicians?How to Export Compliance
- Investigations: Explaining the Birds and Bees to Your Employees
- Communication is the Key to Compliance Program Success
- Best Practices: Organizations Embrace Follow-Up Training
- Why Mission Matters in Compliance
- Integrating Ethics With Compliance
Cases and Discussion
- “Swamped!”
- “Reading Between the Lines”
- “No Pain, No Problem?”
- “Close Enough Coding”
- “Breathless”
- “Another Saturday Night, and I Ain’t Got Nobody”
- “The Price of Customer Service”
- “Double Whammy”
- “Another Paper Chase”
- “Damn It – Or, excuse me, Darn It”
And 43 additional more for a total of 53 Cases!
Other Training Tools
Exercises
- “Supervisors Relating to Supervisors”
- “Ethical Dilemmas Caused by Rules”
- “Rule of Thumb”
- “Risks and Rewards”
Compliance Program Evaluation
The On-The-Job Ethics Test
Getting a Handle on Ethics
Seven Questions for Making Ethical Decisions
Index
- Index (by Topic)
- Index (by Audience)
